Tag Archive for google plus

What to say on social media

Help – what do I say on social media?

This is a “frequently asked question” in my experience, and it seems that many business owners wonder what to say on social media.  They are worried about saying the wrong thing,  and/or they simply can’t think of enough different things, or indeed anything at all, to say to make social media activity worthwhile.  A common misconception is that people only use social media to post about what they had for breakfast…

It’s not unusual for people to feel that they aren’t interesting, or they don’t want to sound like they’re bragging, and they know it’s not about what you had for breakfast……so their perception is that they don’t have anything useful to share on social media.

Newsflash…

…you don’t have to post about yourself or your business most of the time!  Here’s the thing:  there’s absolutely no need to continually produce original content to post on social media, in fact it’s far better not to.  Sharing other people’s content is far more valuable and will go a long way towards building your social communities and generating interaction and engagement. A good rule of thumb would be to make at least 80% of your social media updates not directly related to your own business or products.  However you can – and should – post links to your own blog articles whenever you produce them.  If you don’t already have a blog for your business,  you might want to read this article I wrote last year.

Ways to find shareable content

If you’ve just set up your social media accounts –  we’ll assume you’ve chosen Facebook and Twitter to start with – I’d recommend not posting anything for the first week or two.  Instead, just watch and learn from others.  Run a few searches to find other businesses in your niche, follow them,  then keep an eye on the type of things they post.  Do you find any of it interesting?  Chances are that you will – you might click a few links and find yet more useful information.  Would your colleagues also find it interesting?  Go ahead and share (on Facebook) or retweet (on Twitter).  Congratulations,  you’re learning what social media is all about!

To make sharing easier,  try setting up a few lists in Twitter and in Facebook.  This allows you to curate content from like-minded people or those in the same field of business as yourself,  without having to trawl through updates from all of your followers.  You can then simply visit your lists daily and quickly find anything of interest that you feel is worth sharing.

From my own viewpoint, I’d be lost without Google Reader.  It has been a real goldmine of information for me and I spend time every day going through my list of blogs and sharing links on Facebook, Twitter, LinkedIn and Google Plus.  (I don’t share every link to all networks, I am selective about it).  Take a look at my previous article on Google Reader to learn more – I highly recommend you set up an account if you’ve not already done so – it’s free :)

Interact with others

Once you’re feeling comfortable on your chosen social networks and are starting to build a community, you will want to start giving back to others, perhaps by recommending them.  If you see a request for help and you know someone who offers that particular service,  all you have to do is reply and tag / @mention your contact and guess what, everyone benefits and you might well gain a new follower and/or potential customer.  And it goes without saying that if anyone recommends you, you should respond quickly and thank them.  This is one reason why you do need to visit your social media accounts regularly, to check for messages and mentions so that you aren’t leaving someone waiting and wondering why they’ve not had a response to their question.

And finally…..

The burning question – YES!  It is OK to mention yourself, your products and services occasionally.  But try to keep the self-promotion as subtle as possible.  For example, I might post something like “Need help using social media for your business?” with a link to my website.


Need help using social media for your business? Take the first step! Contact me on 01777 249075
or by email at info@naomijohnsonsocialmedia.co.uk


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Content Syndication with Social Media

What is content syndication, anyway?

 

keyboard

 

 

 

Let’s look at a couple of definitions:

The act of syndicating a news feature by publishing it in multiple newspapers etc simultaneously

Making information on a website available (preferably in digest form) for a wide range of uses, prime examples of which are RSS and Atom feeds. Syndication is a great way of making news updates, blog entries and podcasts immediately available to a Web audience.

Basically then, syndication is a way of sharing content across a number of platforms or publications simultaneously.  I’m sure you’ll agree that it would be beneficial to your business to be able to share your latest product news, forthcoming events etc with hundreds or even thousands of interested viewers.

How could this happen?  When you publish your blog post, or details of your event, you share it with various sites. These sites may then republish to other sites, and so the process becomes exponential.  From one piece of content you get multiple shares, therefore reaching a huge number of people.

Let’s say you have a business blog and you write a new post each week. Do you write, publish and walk away,  in the hope that visitors will mosey along to read it?  Sorry, but that just won’t happen!  You need to take a proactive approach and push that content out far and wide.

Get Started with Content Syndication

Here are 7 simple ways to get your content in front of more eyeballs than you ever thought possible……

  1.  If you haven’t already, set up a RSS (“really simple syndication”) feed for your blog.  WordPress blogs have RSS built in, and for additional benefits, use a service such as Feedburner.
  2.  Add a link to your latest blog posts on your Facebook, Twitter, LinkedIn and Google+ pages.  Whether you also add them to your personal profiles on Facebook and Google+ is up to you (may not be appropriate for every post)
  3. Add Facebook Like & Share, Google +1, and Tweet buttons to all your posts,  newsletters, event listings and product pages.  If you’re using WordPress it’s simple to do this via plugins (there are scores that do this job, but that’s a topic for another post!)
  4. Use a service such as ping.fm to share your content to scores of online directories
  5. Share your updates to Facebook and LinkedIn groups that you’re a member of –  only if the content is appropriate for the group, of course.
  6.  Always encourage people to share, retweet, like, and +1 your content. This gets you in front of an increasingly wide audience.
  7.  Given the recent exponential growth of Pinterest, I’m also going to encourage you to “pin” your new content whenever appropriate.  (If you haven’t signed up for a Pinterest account yet, seriously consider doing so!)

Benefits of Content Syndication

Aside from what we’ve already covered (getting your content in front of thousands of potential clients/customers), what are the main benefits of content to you and your business?

  •  It’s a cheap way of reaching far more potentially interested people than you could ever hope to speak to individually or even collectively.
  •  You’re boosting your online visibility by making use of social media, thus gaining massive SEO benefits.  You’re already using Google+ aren’t you??
  • When people see you everywhere online,  they get the subconscious message that you are an expert in your field – as a result they’re more likely (a) to come to you as a client  and/or (b) to recommend you to others.

Do you use any other methods of content syndication and do they work well for you? Share below in the comments!


Need help with content syndication? Take the first step! Contact me on 01777 249075
or by email at info@naomijohnsonsocialmedia.co.uk


How To Set Up Your Google Plus Business Page

Get Started with G+

In my last post, I discussed some of the reasons why businesses need to establish a presence on G+ as soon as possible.  This time we’re going to go through the process of setting up your profile and Google Plus business page.   If you don’t already have a personal G+ profile, you will need to set one up.  If you already have a Google account (gmail, YouTube etc) then it’s easy – otherwise just go to http://plus.google.com

google plus setup

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

 


If you would like more detailed instructions, below is one of the best G+ profile setup videos I’ve come across – the process is explained slowly and clearly. It will be easy to go ahead and setup your own profile while watching/pausing the video.

Did you get your profile set up OK?  Now for the next step!

Set Up Your G+ Business Page

In your personal profile,  look on the right hand side of the page and you will find a button to “create a google+ page”.

google+ page setup

 

 

 

 

 

 

 

 


After clicking this, you are taken to the next screen where you need to choose the appropriate category for your page:

Create a Google+ Page

Choose a category for your page

 

As you can see, there are 5 categories:

  1.  Local Business or Place – includes any local business, e.g. restaurant, dentist, accountant, solicitor, hair salon etc.  If your business already has a Google Places listing, the details from that will be used, otherwise you’ll need to enter the business phone number and address.
  2.  Product or Brand – according to Google, this would include cars, financial services, clothing, electronics – food and drink brands would also come under this category.
  3.  Company, Institution or Organisation – also including charities and non-profit organisations
  4.  Arts, Entertainment or Sports –  pretty self-explanatory (books, films, musicians, bands, athletes etc)
  5.  Other – to be used when your business doesn’t fit into any of the above categories.

For all categories,  users will need to choose age ranges for which their page content will be appropriate, and there is a specific choice of “alcohol related” too.  Finally, you’ll need to tick the box agreeing to the G+ Page terms, before clicking the “Create” button Make sure you read these terms before creating your page – there are similar guidelines regarding competitions and promotions as there are with Facebook, so don’t fall foul of these!

Personalise Your Page

Congratulations, you have set up your Google Plus business page!  Now it’s time to personalise and customise the settings for your  page.  Firstly, you can give yourself a tagline (“10 words that describe your page best”, according to Google), and upload a profile photo. This would ideally be your business logo, but you can of course use any photo that represents your business.  Once you’ve created your tagline and uploaded a photo, click “Continue”.

You are then asked if you want to share this Google Plus business page with your G+ circles –  you probably won’t want to do this yet, as there’s no information on your page, so click “Finish”  (you can go back later and share your page)

Edit Your Profile

Click the profile icon (top of page to the left of the google search box)

g+ profile button

On the next screen, click the blue “Edit Profile” button and fill in as much information as you can –  remember to use the “Recommended Links” section to put in details of your social media profiles, and other websites/blogs you own or are associated with.  Don’t forget to use keywords throughout your profile!

Customise your Photostrip

You will see on the profile editing screen, below your page title, the words “add some photos here”.   You can add up to 5 photos and they do not change  on each page load as with Facebook.  You could even get creative and split one photo into 5……   Just to get you thinking, here are a few examples.

Start Posting!

Woohoo – your Google Plus business page is ready to share with the world!  Once you’ve posted a few updates,  use “Spread the Word” (in the right sidebar of your page) to share your page with your contacts.

Just as with your personal G+ profile, you are able to add contacts to “Circles” – the default Circles for a Google Plus business page are Following, VIPs, Customers and Team Members, but you can of course create new circles at any time. On G+ (unlike Facebook), you are able to follow your fans back, and add them to your page’s Circles.  It’s a powerful way of connecting with current and potential customers!  Your followers can +1 your posts and you can  do the same for their comments –  all of this adds to your visibility in Google search.

So what are you waiting for? I hope this has inspired you to get your business   established on Google Plus –  please share in the comments how you’re getting on, or if you’ve encountered any issues.


Need help setting up your G+ page? Take the first step! Contact me on 01777 249075
or by email at info@naomijohnsonsocialmedia.co.uk


Google Plus For Business

What is Google Plus?


I know there are some of you out there that haven’t heard of Google Plus (I will refer to it as G+ for the rest of this article) – mentioning it often produces blank looks while chatting at networking events! So if you’re not aware, G+ is a new social network, launched by search giant Google on June 28th 2011.  Despite having initially been “invitation only”, the new network has grown at an unprecedented rate.

It is becoming increasingly important to use Google Plus for business, as I’ll explain below. According to this post by Paul Allen (“unofficial” G+ statistician), within 2 weeks it had 10 million users, rising to 38 million by October 1st 2011, and 62 million by December 27th 2011.  On January 19th 2012, Google CEO Larry Page announced that G+ now had 90 million users globally – more than 60 percent of whom use the site daily, and more than 80 percent of whom use G+ weekly.

Growth of G+

Equally interesting is the comparison with Facebook –  whose first 25 million users were added over 3 years, compared to G+’s 1 month.  On paper this looks astonishing, but when you consider how fast technology has developed in the 8 years since Facebook launched, it’s not so surprising.  A large percentage of the world’s population is now completely at home with social media, so the addition of a new network from a company as massive as Google, was always going to get a lot of attention.

G+ went “public” in September 2011, meaning that an invitation was no longer necessary to set up a personal profile on the  network.  On November 7th, business pages were launched, with this quote:

For business and brands, Google+ pages help you connect with the customers and fans who love you. Not only can they recommend you with a +1, or add you to a circle to listen long-term. They can actually spend time with your team, face-to-face-to-face. All you need to do is start sharing, and you’ll soon find the super fans and loyal customers that want to say hello.

Further Developments

Another major development followed on January 10th 2012, when Google announced “Search Plus Your World”, a significant change to its search algorithm.   What this means in a nutshell is that when you search for something now, priority will be given to your friends’ and contacts’ online experiences rather than links and domain authority.  Moreover, this makes your G+ network very important.  According to Marketing Land,  SPYW is a massive heads up from Google to businesses to get themselves set up on G+.

The week after SPYW was announced, another new feature was introduced whereby you can share and join in a conversation directly from search results.

Yet another telling sign is that now,  in order to sign up for YouTube, Gmail, or any other Google product, you first have to create a G+ account.

Google is certainly going all out to integrate search and social, and these recent updates will have a massive impact.  Businesses will  need to get up to speed with the changes and have strategies in place to take full advantage.  Clearly, the most important action to take immediately is to set up a G+ business page if you haven’t already done so.   I will write about how to do this in my next post  - stay tuned :)

Meanwhile if you’re already using Google Plus for business, why not add me to your circles?  (see link in the sidebar to the right)


Need help creating shareable content and establishing your presence on social networks, or need help setting up your G+ page? Take the first step! Contact me on 01777 249075
or by email at info@naomijohnsonsocialmedia.co.uk


Digital Marketing – An Integrated Approach

Wordle: Digital Marketing

Digital Marketing – Why You Need An Integrated Approach

I’ve been thinking a lot recently about the need for an integrated approach to the whole digital marketing thing.  Social media is of course a vital component in any business marketing toolkit,  but it can’t stand on its own.  Traditional marketing also plays an important part,  as do the newer innovations as described below.

We already know that tweets, Facebook updates and Google Plus posts are indexed by google, (are you using keywords in your social media updates?)  and of course YouTube is the world’s second largest search engine.  So you should be establishing a presence on all of these networks and building your communities.

But how many businesses (thinking particularly of the UK here) are aware of the huge growth in mobile technology?  I’ve talked about this issue in a previous post on Mobile Marketing, and another where I discuss an infographic on Mobile Marketing Statistics.   I also suggested actions that business owners could take immediately to respond to this new revolution in digital marketing.  There’s no doubt that a high percentage of web browsing, search, and online shopping will take place via mobile devices in the very near future and businesses need to be ready.

Meanwhile, I would like to share this presentation.  It shows how to take an integrated approach to your social media activities.  Feel free to download if it will be helpful :)


Are you finding it easy to integrate traditional and newer marketing strategies?  Is your website optimised for mobile devices?   Please share your thoughts in the comments.

Need help with digital marketing? Take the first step! Contact me on 01777 249075
or by email at info@naomijohnsonsocialmedia.co.uk

you can also TEXT

INF SOCIALMEDIA or INF SOCIALMEDIA + your email address  to 60777

to receive your free copy of my booklet “10 Reasons Why You Need to Get Up To Speed With Social Media”.


Facebook Subscriptions

Facebook Subscriptions and Further Changes to Pages

Facebook
Facebook has made 2 updates to its interface this week, as part of an ongoing campaign to improve the experience for all users.

Firstly, Facebook Subscriptions. There is now an option to subscribe to personal profiles – without becoming a friend of that individual. This will benefit public figures, journalists, politicians, celebrities etc, who might want their updates seen by a wider audience. Remember there is a limit of 5000 “friends” per personal profile, but there is no limit on Facebook Subscriptions.

Subscriptions are NOT intended to replace Pages – the functionality is different. But there’s no reason why individuals should not use both subscriptions and pages. Here’s a summary of the differences between Facebook Subscriptions and Pages:(click picture to enlarge)


Facebook Subscriptions


According to Facebook,

“A profile with subscribers is ideal if you want to personally connect with people who are interested in you.
It’s fun to receive updates from friends and others that you want to subscribe to. And it’s easy to publish to your subscribers on the go. Anyone who subscribes to your profile can receive your public posts in their News Feed”.

and on the differences between Subscriptions and Pages, they say:

“Pages have advanced marketing features for managing your brand or business on Facebook.
Pages can be maintained by multiple people on your team. They offer insights to understand who your fans are, and let you target posts by language and location. (For example: Tell only fans in New York about your show there next week.)You can also promote Pages with Facebook Ads and Sponsored Stories.”

Worried about your subscribers seeing all your updates (some of which may not be suitable for “public” consumption”)?  No need to be! Subscribers will only see the updates you share publicly; you still have the option to set who sees your updates at the time of posting. Subscribers can also choose exactly what type and how many of your public updates they actually receive.

I’ve already set my profile to accept subscriptions and am looking forward to getting updates from people I’d never expect to be friends with. Will you be trying this out?


Facebook Page

A Facebook Page


The second major update this week affects Facebook Pages. Last night it was announced that you no longer need 25 “likes” to obtain a short (“vanity”) URL for your Page. This is great news. It means that a business can get a Page up and running quickly, choose a URL and then use it on business cards, website, email / forum signatures, advertising etc. No more having to beg for people to like the Page! However, it would appear that you do still need 30 Likes to get access to Page Insights (analytics). At least you don’t have to worry too much about getting these in a rush!

And yet another update I noticed today….. If you click on the above screenshot of my Facebook Page, you’ll see, as well as the usual updates on the wall, “view 1 share”. This allows the page owner to see instantly who has shared their content. Seems a good idea to me!

The general consensus amongst the social media illuminati is that Facebook has introduced these updates to ensure that the platform is closer in functionality to a potentially massive competitor – Google Plus. With the improvements offered by these tweaks, Facebook afficionados now have no real reason to desert!

What do you think? Do you like the latest Facebook updates? I’d love to hear your comments.

 

PS _ I wrote this post on September 15th and published today, September 16th. And already we’re seeing yet more updates to the Facebook interface. This article from Simply Zesty gives an excellent summary.


Need help promoting your business via social media? Get started by contacting me on 01777 249075
or by email at info@naomijohnsonsocialmedia.co.uk

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